ProvaDent is
dedicated to improving your pet’s oral health with premium probiotic supplements. By accessing
our website, you agree to these Terms of Use. We aim to provide a seamless shopping experience
and scientifically formulated dental care products for pets. Please read these terms carefully
before making a purchase. For any inquiries, our support team is here to help.
1. Acceptance of Terms
By using the ProvaDent website, you agree to abide by these Terms of Use. If you do not accept
these terms, please discontinue use. These terms apply to all visitors and customers. Completing
a purchase also indicates acceptance of our return and refund policies.
2. Product Information
We strive to provide accurate descriptions of ProvaDent products, though minor variations may
occur. This information is for general reference and should not replace professional veterinary
advice. Always consult a veterinarian before giving ProvaDent to pets with pre-existing health
conditions or dietary concerns. ProvaDent is designed to support oral hygiene but is not
intended to diagnose, treat, or prevent diseases.
3. Website and Product Usage
You agree to use the ProvaDent website and products responsibly and in accordance with all
applicable laws. Unauthorized reproduction, modification, or misuse is strictly prohibited. Our
products are intended for personal pet use only and may not be resold without written
consent.
4. Orders and Payments
Ensure all billing and shipping details are accurate at checkout. Payments are processed
securely. By placing an order, you authorize ProvaDent to charge the full amount, including
applicable taxes and shipping fees. Incorrect details may result in order delays or
cancellations.
5. Shipping Policy
ProvaDent ships across the United States. Orders are processed within 1-2 business days and
include tracking. Delivery times vary based on location and carrier. Shipping fees are
calculated at checkout. We are not responsible for shipping delays caused by third-party
carriers. For shipping concerns, please contact our support team.
6. Return and Refund Policy
Your satisfaction is our priority. ProvaDent offers a 60-day money-back guarantee. Return
requests must be submitted within 60 days of purchase for a full refund, excluding shipping
fees. Refunds apply only to orders placed through our official website. Contact support for
return instructions.
7. Limitation of Liability
ProvaDent is not liable for any damages resulting from the use of our products or website,
including indirect or incidental damages. We do not guarantee uninterrupted access to our
website. Users are responsible for maintaining secure browsing practices.
8. Updates to Terms
ProvaDent may update these Terms of Use at any time. Changes take effect immediately upon
posting. We encourage you to review this page periodically for updates.
9. Governing Law
These Terms are governed by the laws of the United States under the jurisdiction of Idaho. Any
legal disputes will be resolved in Idaho courts.